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Ear Health

Ear pain and discomfort can be worrying, but getting the right care doesn’t have to mean waiting for a GP appointment. Our pharmacy offers a quick and convenient ear infection service to assess your symptoms and provide appropriate treatment.

Allcures Plc - Helping the local community in Blackpool, Colchester, Grays, Halifax, Rochdale, Seaford, Stanford-le-Hope and beyond.
Price                                                                                             £30
Price                                                                                             £30
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How we can help

Ear health at your local pharmacy

Our trained pharmacist can examine your ears using specialist equipment, including a video ear check to give a clear view inside the ear. This allows for accurate assessment and helps you better understand your condition.
Following your consultation, we can provide advice, diagnose suitable ear infections, and offer treatment or prescriptions where clinically appropriate. If needed, we will refer or signpost you to the appropriate healthcare professional.
Basic ear checks and advice
Pharmacist-led ear symptom assessment
Safe earwax management options
Same-day advice at local branches

What’s included?

Ear Examination

Detailed ear check using specialist equipment, including a video image from inside the ear.

Assessment & Diagnosis

Professional evaluation of your symptoms to identify suitable ear infections.

Treatment & Advice

Advice and treatment or prescription provided where clinically appropriate.

Referral if Needed

Signposting or referral to your GP or another healthcare provider if required.
Ear care guidance

Preventing common ear problems

Preventing common ear problems focuses on safe hygiene and early recognition. Avoid inserting cotton buds or other objects into the ear canal; they can push wax deeper or damage the eardrum. Protect ears from loud noise with hearing protection, and dry ears gently after swimming. If you notice persistent itching, pain, discharge, or reduced hearing, seek assessment. Pharmacists can offer symptom checks, recommend over-the-counter options where appropriate, and advise on when to see a GP or emergency services.
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Person having hearing issues
Quick guidance

When to seek urgent care

Seek urgent care if you experience severe ear pain, sudden hearing loss, trauma to the ear, bleeding, or fever with ear symptoms. These signs may indicate infection, perforation or other conditions requiring immediate clinical evaluation. For non-urgent concerns, start with a pharmacy consultation where staff can advise on next steps and possible relief measures.
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Key points about ear health

Key points for maintaining ear health include avoiding insertion of any objects into the ear canal and protecting ears from loud noise. Earwax commonly moves out naturally; attempts to remove it with cotton buds can cause impaction or injury. Pharmacists are well placed to give initial advice, identify red flags, and recommend safe over-the-counter options or onward referral. 
Do not insert objects into ears
Seek help for sudden hearing loss
Earwax often clears naturally
Pharmacists can advise on management

Frequently asked questions

Answers to common questions about ear care and the acne consultation pathway.
Can a pharmacist check my ear?
Yes. Pharmacists can assess symptoms, advise on earwax management and recommend over-the-counter remedies where appropriate. They will refer you for further medical assessment if serious issues are suspected.
How do I remove earwax safely?
Do not insert objects into the ear. Softening drops can help, and pharmacists can advise on appropriate products. If wax persists or causes symptoms, seek professional removal.
When should I see a GP or emergency services?
Seek urgent care for severe pain, sudden hearing loss, bleeding, or high fever. See a GP for ongoing symptoms, persistent discharge, or suspected infection requiring prescription treatment.
Is acne treatment available at the pharmacy?
A structured acne assessment and treatment discussion is available at participating branches as part of a clinical skin service. Treatments may include topical options and advice on skincare and follow-up.
Are these services available across all branches?
Services vary by location. Contact your local branch to confirm availability of ear checks and the acne treatment service before visiting.
We are proud to serve our community with top-notch pharmaceutical services and personalised care. Your health and well-being are our top priorities.
GPhC Number: 1091167, 1118289, 1124245, 1000233, 1039570, 1111446, 1101565
Superintendent Pharmacist: Shital Patel
Company Reg: ...
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